For Sourcing & Vendor Management Professionals

SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

by Chris Andrews, August 3, 2010

Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by higher levels of uncertainty and risk, the ability to generate . . .

For Vendor Strategy Professionals

Capgemini Consulting Is Moving To Become A Global Transformation Partner For M&A

M&A Services SWOT Analysis: Capgemini Consulting, Q4 2009

by Daniel Krauss, Pascal Matzke, October 21, 2009

Capgemini Consulting, the newly formed global consulting business unit of Capgemini, provides a well-defined portfolio for mergers and acquisitions (M&A) services. This step of globalizing its business is timely, given that strategic decisions in . . .

For Vendor Strategy Professionals

Tata Consultancy Services: Using The Downturn To Reposition Its IT M&A Services

M&A Services SWOT Analysis: Tata Consultancy Services (TCS), Q4 2009

by Daniel Krauss, Pascal Matzke, October 6, 2009

Tata Consultancy Services (TCS) has primarily focused on the mergers and acquisitions (M&A) IT requirements of clients in the financial services industry for many years. Backed by its strong IT system and process knowledge and experience, it has mainly . . .

For Vendor Strategy Professionals

SWOT: The Evolution Of IT Service Providers To Business Technology Competitors

The Business Technology Offerings Of Accenture, Capgemini, Cognizant, And IBM

by Chris Andrews, June 22, 2009

The market for traditional IT services will change dramatically over the next five years as more vendors realize the benefits of aligning their technology solutions with the needs of business customers. Unlike other technology trends that come and go, . . .

For Vendor Strategy Professionals

Capgemini's TechnoVision Framework Translates Emerging Technologies Into Business Value

by Chris Andrews, June 4, 2009

At Forrester we see continuing evidence that technology vendors are incorporating the needs of business users into their strategy, offerings, and go-to-market approaches. While many vendors target business customers simply as a way to reach stakeholders . . .

For Sourcing & Vendor Management Professionals

Industry Knowledge And Company Familiarity Are Key To Selecting SOA Systems Integrators

by Tim Sheedy, May 22, 2009

Many IT projects these days require service-oriented architecture (SOA) skills &mdash however, SOA is one area where internal skills can be very thin on the ground. Therefore, it is often necessary to find a partner with SOA skills to ensure that . . .

For Market Research Professionals

Demand Insights: The Global Collaboration Market Is Flat

Universal Business Needs Make Collaboration Tools Important Globally

by TJ Keitt, May 19, 2009

Universal business concerns about keeping employees and partners on the same page and productive in an increasingly stratified business environment have business leaders around the world scrambling for solutions. Recognizing this need, vendors have emerged . . .

For Customer Intelligence Professionals

Understanding The Marketing And IT Relationship

by Suresh Vittal, Jennifer Joseph McGann, March 31, 2009

Forrester surveyed 224 direct marketers to understand how relations with internal and external partners affect technology adoption. Across the board, marketers recognize the need to improve customer information systems and measurement technologies in . . .

For Sourcing & Vendor Management Professionals

Don't Let Resourcing Issues Delay Your 2009 Projects

by Tim Sheedy, January 14, 2009

As enterprise appetite for IT project work slows down, systems integrators and IT consultants are trimming staff and reining in growth plans to ensure continued profitability. This might affect their ability to meet requirements for your project work . . .

For Sourcing & Vendor Management Professionals

European SAP Implementation Providers Are Top Contenders For European Engagements

by Euan Davis, Stephanie Moore, November 26, 2008

Recently, SAP has changed and broadened its product offerings while expanding its relevance to new industries and new buyers. This evolution has fostered increased buyer demand for SAP implementation skills and requirements for more specialized implementation . . .

For Sourcing & Vendor Management Professionals

Health Check For The Software Industry: Software Market Momentum, H1 2008

Is The Financial Crisis The Dawn Of A Technology Depression?

by Stefan Ried, Ph.D., November 20, 2008

The financial crisis is hitting industries across the globe. As a result, the financial industry and other affected industries will clearly spend less on software licenses in 2009 in most regions. But, is this a technology depression comparable with the . . .

For Vendor Strategy Professionals

Understanding The M&A Services Market

Providers With Different Legacies Frame The Diverse M&A Services Market

by Daniel Krauss, Pascal Matzke, October 15, 2008

While the current credit crunch has led to a decrease in the overall number of mergers and acquisitions (M&A) in 2008 compared with 2007, companies continue to rely on good advice and support to realize the anticipated business benefits of their M&A . . .

For Vendor Strategy Professionals

TCS Pushes On NGOSS To Drive Telecom-Sector Growth

SWOT Analysis: TCS, Q2 2008

by Pascal Matzke, Daniel Krauss, August 12, 2008

Over the past two years, Tata Consultancy Services (TCS) has significantly expanded its footprint with telecom service providers, thanks to its strong focus on and expertise in next-generation operational supporting systems (NGOSS). The company has made . . .

For Market Research Professionals

The Global Information Management Services Forecast: 2007 To 2012

Business Intelligence Services Dominate A $7.3 Billion Market

by Tim Sheedy, July 31, 2008

Information management solutions are moving to the center of IT strategies as a way of driving IT and business alignment and delivering real and visible value to the business. And wherever there is a hot growth market in IT, there are plenty of IT consultants, . . .

For Infrastructure & Operations Professionals

The Forrester Wave™: IT Consolidation Consultancies, Q2 2008

IBM And Accenture Lead A Strong Field Of Worldwide Providers

by James Staten, June 13, 2008

In Forrester's 42-criteria evaluation of IT consolidation consultancies, we found that IBM Global Services (IGS) and Accenture led the pack due to their breadth of capabilities and superior ability in business justification of consolidation efforts. HP . . .

For Vendor Strategy Professionals

IBM Is Poised To Attack The NGOSS Market

SWOT Analysis: IBM, Q1 2008

by Michele Pelino, March 28, 2008

As communications service providers begin to implement next-generation operational support system solutions (NGOSS) to enable the efficient provisioning, deployment, and implementation of new types of multimedia services, they will increasingly demand . . .

For Sourcing & Vendor Management Professionals

Scoping Strategic SOA Projects

Five Steps Sourcing Professionals Will Need To Take

by Tim Sheedy, March 26, 2008

While many large enterprises have already made the move toward enterprise service-oriented architecture (SOA), other firms are just starting down this path now. And in many cases, no one in the organization really understands the full scope of an enterprise . . .

For Technology Product Management & Marketing Professionals

The Dawn Of Green IT Services

A Market Overview Of Sustainability Consulting For IT Organizations

by Christopher Mines, March 4, 2008

Enterprises are increasingly going green, and looking to IT operations to help them reduce corporate energy consumption and become more environmentally responsible. Some IT shops are responding by seeking help from professional services providers that . . .

For Content & Collaboration Professionals

Understanding Who To Call For Help With Your WCM Projects

by Stephen Powers, February 14, 2008

Web content management (WCM) projects require a wide range of skills for successful implementation. Information and knowledge management (I&KM) professionals who undertake these complex initiatives don't always have in-house access to all the expertise . . .

For Business Process Professionals

Strong Partners Are Key To Successful BI Initiatives

by Boris Evelson, Tim Sheedy, February 12, 2008

Business intelligence (BI) initiatives are unlike most other enterprise software projects. They do not fit well into the traditional software development life cycle (SDLC), and are notoriously difficult to outsource. Even though many enterprises have . . .

For Sourcing & Vendor Management Professionals

How To Pick The Right BI Service Provider

Forrester's Decision Tool Helps Companies Select A Business Intelligence Partner

by Tim Sheedy, January 23, 2008

The skills required for a business intelligence (BI) implementation are quite different from those required for other applications, so sourcing teams that are trying to hire BI services firms should use a tailored checklist to highlight those specialized . . .

For Vendor Strategy Professionals

Amdocs Is Positioned For Success In The NGOSS World

SWOT Analysis: Amdocs, Q4 2007

by Michele Pelino, January 22, 2008

Amdocs has extensive experience assisting tier one communication service providers worldwide with BSS/OSS solution implementations, and the company is positioned for continued success in the emerging next-generation operational support system (NGOSS) . . .

For Sourcing & Vendor Management Professionals

Forrester BI Consulting And System Integration Vendor Selection Tool

by Tim Sheedy, Boris Evelson, December 27, 2007

Similar to the Forrester Wave, this provider selection tool allows a user to enter its own weightings or use Forrester's default weightings to score particular BI consulting and systems integrators and view a picture that compares the providers with one . . .

For Vendor Strategy Professionals

Wipro Has The Potential To Become A Market Leader For NGOSS

SWOT Analysis: Wipro, Q4 2007

by Pascal Matzke, December 24, 2007

Wipro has the potential to establish itself as a leading player in the market for next-generation operational supporting systems (NGOSS). The company provides a true end-to-end portfolio of NGOSS-related services and solutions and differentiates them . . .

For Vendor Strategy Professionals

Oracle Is Well Prepared To Address NGOSS Opportunities

SWOT Analysis: Oracle Q4 2007

by Michele Pelino, December 12, 2007

Many telecom operators are beginning to implement next-generation operational support system solutions (NGOSS) to enable more efficient provisioning, deployment, and billing of communications services, and they are looking to vendors like Oracle for assistance. . . .