For CIOs

Insights For CIOs: Make Mobility Standard Business Practice

by Tim Sheedy, September 3, 2010

The Internet and the mobile Internet have effectively combined — driven by the improvement in networks, devices, and operating systems. This means that we no longer have to consider mobility a separate strategy within our business. As the leaders of the . . .

For Security & Risk Professionals

Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And 2011

Six Percent Of IT Operating And Capital Budgets Goes To BC/DR

by Stephanie Balaouras, September 2, 2010

According to Forrester's recent survey of 2,803 IT decision-makers, improving their business continuity and disaster recovery (BC/DR) capabilities is the No. 1 priority for SMBs and the second highest priority for enterprises for the next 12 months. The . . .

For Sourcing & Vendor Management Professionals

How The Adoption Of Several Important Emerging Technologies Affects Sourcing

by Chris Andrews, August 31, 2010

Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which technologies matter most for their business. Interest . . .

For Sourcing & Vendor Management Professionals

Systems Integration Spend Rebounds In 2010

Sourcing Execs Must Drive Successful Vendor Selection, Governance, And Pricing

by Liz Herbert, August 31, 2010

Forrester's Q2 2010 survey of more than 2,800 IT services buyers across the globe shows that firms are again investing in more strategic initiatives, with IT strategy consulting and systems integration spend both seeing a rebound in 2010. This means that . . .

For Content & Collaboration Professionals

Disciplined Social Innovation

Three Firms Achieve Tangible Results

by Rob Koplowitz, Leslie Owens, August 30, 2010

Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets, and proven processes and tools. Many organizations . . .

For Infrastructure & Operations Professionals

Maximize Your Energy Savings From Server Virtualization With Three Process Improvements

Virtualize More, Virtualize More Efficiently, Virtualize On More-Efficient Servers

by Doug Washburn, August 26, 2010

Server virtualization is already saving you money, so why not save some more? Reducing energy costs is among the many reasons to virtualize servers. It's increasingly attractive, since the costs to power and cool a server over its life may actually exceed . . .

For Application Development & Delivery Professionals

Define Your Mobile Development Strategy

Use Forrester's Mobile POST Method To Create A Mobile Development Plan

by Jeffrey S. Hammond, August 24, 2010

Developing mobile applications used to be an arcane activity pursued by highly specialized developers, but no more. The surge in popularity of Android devices, BlackBerries, and iPhones has application development professionals gearing up to incorporate . . .

For Content & Collaboration Professionals

The Next Wave Of Office Productivity

Mobile, Cloud, And Collaboration Are Leading The Transformation

by Sheri McLeish, August 16, 2010

Microsoft Office remains a mainstay in workplaces. Despite media buzz about online alternatives like Google Apps Premier Edition or pragmatic arguments about free Open Office suites, most enterprises have long-terms plans to continue their Microsoft Office . . .

For Vendor Strategy Professionals

The Digital Drop: IT Opportunities In The Oil And Gas Industry

by Holger Kisker, Ph.D., August 13, 2010

The information and communications technology (ICT) industry is facing the next big wave of verticalization. With business challenges becoming increasingly complex, ICT solutions to address and solve these challenges need to become more tailored to specific . . .

For Security & Risk Professionals

The New Threat Landscape: Proceed With Caution

Understand The New Threat Paradigm To Make Your Responses More Effective

by Khalid Kark, August 13, 2010

The information security threat landscape is changing rapidly, and many security organizations are struggling to keep up with the changing nature, complexity, and scale of attacks. Not only is it important for security managers to keep up with this changing . . .

For Technology Product Management & Marketing Professionals

Demand Insights: The SMB Software Market 2010

Small And Medium-Size Businesses Are Defying Gravity

by Tim Harmon, August 9, 2010

Small and medium-size businesses (SMBs), like their enterprise brethren, are shifting their technology focus from IT to business technology (BT). As their focus on business solutions — as opposed to technology products — continues to grow, SMBs are now . . .

For Infrastructure & Operations Professionals

Time To Revisit Your Unified Communications Priorities

Phase In Key UC Applications To Accelerate Business Benefits

by Elizabeth Herrell, August 6, 2010

Unified communications (UC) continues to expand, according to Forrester's 2010 survey of telecom decision-makers in North America and Europe. UC is the enabling platform for the integration of communications and collaboration to improve business processes . . .

For Sourcing & Vendor Management Professionals

SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

by Chris Andrews, August 3, 2010

Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by higher levels of uncertainty and risk, the ability to generate . . .

For Vendor Strategy Professionals

A Market Taxonomy For ICT

Forrester's Definitions For Tech Product Categories, Industries, And Geographies

by Andrew Bartels, August 2, 2010

Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions. Our goal is to provide data for vendors on the ICT market . . .

For CIOs

ANZ CIOs Should Experiment With The Cloud In 2010

by Tim Sheedy, August 2, 2010

Cloud computing is coming to your organization — if it is not there already. However, most IT organizations in Australia and New Zealand (ANZ) do not have a full understanding of the impact that cloud computing will have. And unlike traditional IT outsourcing . . .

For Vendor Strategy Professionals

Forrsights Security Survey, Q3 2010

IT View Technographics Survey, August 1, 2010

For Infrastructure & Operations Professionals

Green IT Plans And Activities Persist In 2010 Despite Lack Of Formal Budgets And Priorities

Position Green IT As An Enabler Of Broader Business And Technology Priorities

by Doug Washburn, July 27, 2010

Although only 26% of organizations have budget directly allocated to green IT, Forrester finds that adoption of green IT is much higher, approaching 70% in areas of the data center and distributed IT. Infrastructure and operations (I&O) professionals . . .

For Vendor Strategy Professionals

Where In The World?

A Structured Methodology For Prioritizing Geographic Market Entry

by Jennifer Belissent, Ph.D., July 26, 2010

Many technology vendors are going global, seeking new markets to make up for the maturation of traditional ones. And rightly so; our Forrsights Budgets And Priorities Tracker Survey, Q2 2010, found that more than twice as many IT decision-makers in emerging . . .

For Business Process Professionals

Packaged Apps In The Cloud: Cost Of Ownership Models Evolve Toward The Transparency Of SaaS

by Paul D. Hamerman, July 23, 2010

Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the cost of ownership equation, but most packaged applications . . .

For Technology Product Management & Marketing Professionals

The VSB Market Under The Magnifying Glass

The Very Small Business Profile: Growing, Young, And Mobile

by Tim Harmon, July 22, 2010

The very small business (VSB) market is growing in importance for an increasing number of tech vendors, in large part due to the fact that it is the fastest-growing company-size segment in terms of technology spending. Moreover, VSBs are broadening their . . .

For CIOs

From Black Box To Glass Box

Case Studies In IT Financial Transparency

by Craig Symons, July 22, 2010

Many IT organizations have operated like a black box with the IT budget consuming 3% to 10% of revenues and little to no visibility into how this spending is linked to strategy and value. Even within IT, the budget is categorized by asset classes (e.g., . . .

For Vendor Strategy Professionals

US And Global IT Market Outlook: Q2 2010

Despite Financial Market Jitters, 8% 2010 Global ICT Market Growth Is On Track

by Andrew Bartels, July 21, 2010

Financial markets in Q2 2010 have been shaken by fears that the Greek debt crisis will metastasize across the European Union (EU) and beyond. Nevertheless, Q1 demand data was strong; we continue to expect that the tech recovery will gain strength in the . . .

For Content & Collaboration Professionals

Update 2010: Topic Overview: Enterprise Content Management

by Stephen Powers, July 16, 2010

Enterprise content management (ECM) continues to attract interest from organizations trying to manage the explosion of unstructured content. Enterprises want three things from ECM: to help make content more findable and more actionable; to mitigate content-related . . .

For Infrastructure & Operations Professionals

Focus Your I&O Budget On Three Key Initiatives

Fifty Percent Of Your I&O Budget Should Go To Three New Initiatives Supporting Business Expansion: Desktops, Data Centers, And Industrialized Operations

by Robert Whiteley, July 16, 2010

I&O needs to focus the second half of 2010's budget on growth. Why? Because nearly half of the IT operating and capital budget is being set aside for new IT initiatives and increasing capacity to support business expansion. For I&O, this means . . .

For Content & Collaboration Professionals

Aligning Business And IT Around Innovation

Innovation Isn't Just About New Products

by Rob Koplowitz, July 13, 2010

More than 95% of the enterprise budget decision-makers Forrester surveyed indicated that increasing IT capacity and resources for innovation is on their agenda for the next year, according to our Forrsights Budgets And Priorities Tracker Survey, Q2 2010. . . .