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Analyst's Photo	Name and Title	Contact information
	Tim Sheedy Senior Advisor

Research Coverage

Adoption Forecasts, Application Development, Architecture & Technology Strategy, Business Technology, Business Value of IT, CIO Leadership, CIO Role, Convergence Services, Customer Experience, Data Center Outsourcing, Digital Business Architecture, Economy, Energy & Utilities, Enterprise Architecture, Enterprise Architecture Domains, Enterprise Mobility, Financial Services, Government, Help Desk & Desktop Outsourcing, IT & Business Alignment, IT Adoption, IT Governance, IT Management, IT Organization, IT Services, IT Spending & Budgeting, IT Strategy, Planning, & Governance, Internet & eCommerce Services, Mobile Services, Offshore Services, Outsourcing, Packaged Applications, Retail, SOA & Web Services, SOA Strategy, Serving the Business, Social Computing & Web 2.0, Software As A Service, Sourcing & Procurement, Sourcing & Procurement Processes, Systems Integration, Systems Integrators, Telecommunications Services, Vendor Management

Research Focus

Based in Sydney, Australia, Tim serves CIOs. He helps clients better manage their IT departments and ensure IT is delivering the solutions required by the business. His research focuses on the key IT challenges for CIOs and IT departments in Asia Pacific, as well as providing insights into the technologies that will deliver significant business value over the next few years. He also assists clients with the design of IT organizations, IT governance and processes and IT/business alignment.

Tim also works with members of The CIO Group in the Forrester Leadership Boards in Asia Pacific. In this role, he writes CIO-targeted research, answers or facilitates answers for individual members' business and technology inquiries, and facilitates CIO Group member exchanges and peer-to-peer discussions.

Previous Work Experience

Tim comes to Forrester with more than 10 years of IT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted IT vendors in designing solutions to better fit market requirements and assisted user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.

Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of non-voice products on the high-speed 3G network. He also spent a number of years working as an independent ICT analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.

Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

Latest Research

Did You Know?

Tim is a volunteer surf lifesaver at his local beach in Sydney. He recently gave up his lifelong dreams of being a rock star and/or a professional tennis player . . . on the upside, this of course allows him to focus on being the best IT analyst he could possibly be!