Stephen PowersVice President, Research Director
Digital Asset Management, Document Management, Enterprise Content Management, Information & Knowledge Management, Web Content Management
Stephen serves Business Process Professionals. He is a leading expert on multiple aspects of enterprise content management, including Web content management and digital asset management. Stephen helps Forrester clients build content management systems to implement information management strategies and improve customer experiences.
Stephen came to Forrester with many years of experience in IT management and customer software applications. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of CRM, asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, eCommerce, search applications, and data warehousing. Stephen began his career at TV Guide, working on a project to upgrade the magazine's publishing system.
Stephen earned a B.S. in electrical engineering from Villanova University and an M.B.A from Babson College.
Four Questions Guide Web Mobile Content Management Plans November 21, 2011 (Rating: 10) BookmarkPDF
Best Practices: Digital Asset Management November 14, 2011 BookmarkPDF
Harnessing The Convergence Of Customer Experience Management Solutions August 10, 2011 (Rating: 8) BookmarkPDF
The Forrester Wave™: Web Content Management For Online Customer Experience, Q3 2011 July 13, 2011 (Rating: 10) BookmarkPDF
The Rich Media Management Mystery April 28, 2011 (Rating: 9) BookmarkPDF
The Forrester Wave: Rich Media Management For Customer Experience, Q2, 2012 April 2012 Receive an alert when this document is published: email RSS
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