Analyst's Photo Name and Title Contact information
Shar VanBoskirk

Shar VanBoskirk
Vice President, Principal Analyst

Research Coverage

Email Marketing & RSS, Emerging Marketing Channels, Interactive Marketing, Interactive Marketing Agencies, Interactive Marketing Organization, Marketing & Advertising, Marketing Service Providers, Mobile Marketing, Online Advertising, Search Marketing

Research Focus

Shar serves Interactive Marketing professionals. She is a leading expert on how businesses can leverage interactive marketing channels and technologies to drive sales and deepen customer relationships. During her 12 years with Forrester, Shar has been instrumental in the development of many of the company's interactive marketing program evaluation methodologies, training courses, and marketing planning tools and has also been part of Forrester's sales and consulting organizations.

Shar's research focuses on overall interactive marketing strategies; crafting efficient, effective interactive programs; organizing for interactive marketing; and integrating interactive channels into the rest of the marketing mix. Specific subjects addressed in Shar's research include email marketing, online advertising, search engine marketing, ad serving and targeting, interactive budgeting and forecasts, and interactive marketing organizational models.

Previous Work Experience

Shar returned to Forrester in 2004 after several years away working in marketing consulting. Shar served as research director for marketing research boutique, TideWatch, where she led internal strategy efforts and client strategy projects. Shar was also a consultant with Carlson Marketing Group's Business Strategy Consulting team, developing CRM and email programs for clients including British Airways, Buena Vista Home Entertainment, and Home Depot. Shar began her career at Forrester in 1997 during the early days of the Internet and has written research on customer loyalty, ad networks, and marketing measurement and planning.

A popular speaker, Shar has been seen on stage at ad:tech, MITX, DMA, and the Email Service Provider Coalition events, among others. She is on the board of SEMPO — the search engine marketing professionals organization — and is also widely quoted in the press including such media outlets as BusinessWeek, Fortune, The New York Times, and The Wall Street Journal and is a frequent guest on CNBC and National Public Radio.

Education

Shar is a graduate of Harvard University.

Latest Research

Planned Research

The Forrester Wave - Bid Management Platforms October 2012
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How To Organize Your Digital Staff April 2012
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The Forrester Wave - Search Marketing Agencies October 2012
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The Search Marketing Review Update June 2012
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The Best And Worst Of Paid Search July 2012
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Did You Know?

Shar is a singer and actress who enjoys starring in community theatre productions.


Shar VanBoskirk serves Interactive Marketing professionals.

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Recent Media Citations
AdExchanger.com, "Forrester Waves At Email," January 23, 2012
Les Echos, "The departure of Jerry Yang raises all the taboos on the future of Yahoo!" 1/19/2012
Fortune, "5 moves Yahoo's new CEO should make now," January 6, 2012
USA Today, "Yahoo Names PayPal Exec As CEO," January 5, 2012
National Public Radio, "Yahoo Taps PayPal President To Be CEO," January 5, 2012
The New York Times, "PayPal Executive Names Chief of Yahoo," January 4, 2012