Analyst's Photo Name and Title Contact information
Rob Karel

Rob Karel
Principal Analyst & Research Director

Research Coverage

Data Federation, Data Integration, Data Quality, Extract Transform & Load, Information & Knowledge Management, Information Governance, Integration Technologies, Master Data Management, Master Data Management Strategy, Metadata Management

Research Focus

Rob serves Business Process & Applications Professionals. He is a leading expert in how companies manage data and integrate information across the enterprise. His current research focus includes process data management, master data management, data quality management, metadata management, data governance, and data integration technologies, including ETL and EII.

Previous Work Experience

Rob has more than 19 years of data management experience, working in both business and IT roles to develop solutions that provide better quality, confidence in, and usability of critical enterprise data. Prior to joining Forrester, he managed Intuit's enterprise data quality initiatives and supported the implementation of Intuit's customer master reference system. Prior to Intuit, Rob managed the design and development of customer master and attribute management solutions for Cisco Systems. Earlier, Rob was research manager for the global mergers and acquisitions product group at Thomson Financial Securities Data (now Thomson Financial Investment Banking).

Education

Rob holds a B.S. in finance from Ithaca College.

Latest Research

Planned Research

MDM Data Charts February 2012
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MDM Trends 2012 April 2012
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Recent Media Citations
SearchCRM, "Customer Service Is From Venus, Data Quality Is From Mars," January 25, 2012
SearchCRM, "Salesforce.com ramps up plans for CRM data integration," September 20, 2011
Information Management, "As MDM Matures, Mystery Morphs Into Best Practices," August 30, 2011
Information Management, "BI/Data Management Program Framework," July 26, 2011
OCDQ Radio, "Data Governance Star Wars," June 28, 2011
SearchDataManagement "Data Governance Framework Seen as Bedrock of Airline MDM Strategy" June 8,2011