Forrester Research

Analyst's Photo	Name and Title	Contact information
	John C. McCarthy Vice President, Principal Analyst

Research Coverage

Alternative Offshore Geographies, IT Services, Offshore Product Development, Offshore Services, Outsourcing, Sourcing & Procurement, Supplier Scorecarding, Systems Integration, Vendor Management

Research Focus

John serves tech industry Vendor Strategy professionals in predicting and quantifying tech industry disruptions. With more than 25 years of experience, John analyzes major shifts in the IT services market caused by the effect of cloud computing, SaaS on traditional services, alternative offshore geographies, the emergence of "platform" BPO offerings, and the development of a global delivery model for IT services and product development.

John has worked with leading-edge firms and governments in many countries, including Argentina, Australia, Brazil, Canada, Finland, France, Germany, Hong Kong, India, Japan, the Netherlands, New Zealand, Saudi Arabia, Singapore, South Africa, Spain, and the UK.

In his offshore and alternative geography research John has been to India more than 25 times and has visited the major alternatives, too — Argentina, Brazil, China, Czech Republic, Malaysia, Mexico, Philippines, Russia, and Vietnam.

In a cover story, Time named John's report on offshore a "landmark study." In January 2004, The Economist stated "The debate on offshore has been brewing since a study by Forrester and John McCarthy in 2002 claimed that 3.3 million white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015." In addition to writing the first report in the industry defining client/server computing, he has done groundbreaking research on the Internet, privacy, and the Net's effect on government.

He has delivered keynote addresses on the Internet and distributed computing at such premier industry events as Strategic Sourcing Interest Group, NASSCOM, COMDEX, the Milken Institute Global Conference, BusinessWeek CIO Conference, Interop, Politics Online Conference, and Unix Expo. He has also appeared on Bloomberg TV, CNBC, CNN, CNNfn, MSNBC, NBC Nightly News, The NewsHour with Jim Lehrer, and NDTV.

Previous Work Experience

Before joining Forrester, John was an industry marketing consultant with Wang Laboratories. John also served as a consultant to John Hancock's office automation staff, designing and implementing personal computers and distributed midrange systems.