John C. McCarthyVice President, Principal Analyst
Alternative Offshore Geographies, IT Services, Offshore Product Development, Offshore Services, Outsourcing, Sourcing & Procurement, Supplier Scorecarding, Systems Integration, Vendor Management
With 27 years of experience at Forrester, John is a key contributor to our work on predicting the business impact of technology. He covers such topics as the future of IT services and mobile apps and their impact on IT and vendors, the impact of cloud computing, the emergence of "platform" BPO offerings, and implications of SaaS for traditional services. John also has more than 12 years of insight into the development of a global delivery model for IT services and product development.
To define their mobile app, vendor management, offshore, and IT management/governance strategies, John has worked with leading-edge firms and governments in many countries, including Argentina, Australia, Brazil, Canada, Finland, France, Germany, Hong Kong, India, Japan, the Netherlands, New Zealand, Saudi Arabia, Singapore, South Africa, Spain, and the UK.
In his offshore and alternative geography research, John has been to India more than 30 times and has visited the major alternatives of Argentina, Brazil, China, Czech Republic, Malaysia, Mexico, Philippines, Russia, South Africa, and Vietnam.
In a cover story, Times named John's report on offshore a "landmark study." In January 2004, the Economist stated, "The debate on offshore has been brewing since a study by Forrester and John McCarthy in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015." In addition to writing the first report in the industry defining client/server computing, he has done groundbreaking research on the Internet, privacy, and the Net's impact on government.
He has delivered keynote addresses on the Internet and distributed computing at such premier industry events as Strategic Sourcing Interest Group, NASSCOM, COMDEX, the Milken Institute Global Conference, Business Week CIO Conference, Interop, Politics Online Conference, and Unix Expo. He has also appeared on "NBC Nightly News," MSNBC, "The NewsHour with Jim Lehrer," NDTV, CNBC, CNN, CNNfn, and Bloomberg TV.
Before joining Forrester, John was an industry marketing consultant with Wang Laboratories. John also served as a consultant to John Hancock's Office Automation staff, designing and implementing personal computers and distributed midrange systems.
John holds a Bachelor of Arts degree in European history and economics from Connecticut College.
Australia, China, And India Set The Pace In Asian IT Services October 28, 2011 (Rating: 8) BookmarkPDF
Mobile Management Takes A 180-Degree Turn August 08, 2011 BookmarkPDF
The Reinvention Of Product Development Services June 10, 2011 (Rating: 10) BookmarkPDF
Mobile App Internet Recasts The Software And Services Landscape February 28, 2011 (Rating: 10) BookmarkPDF
The Coming Upheaval In Tech Services July 29, 2010 (Rating: 7) BookmarkPDF
Forrsights: Business Exec's Set The Technology Agenda July 2012 Receive an alert when this document is published: email RSS
The Innovation Cold War April 2012 Receive an alert when this document is published: email RSS
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