Analyst's Photo Name and Title Contact information
Benjamin Gray

Benjamin Gray
Senior Analyst

Research Coverage

Client Computing Hardware, Client Operating Systems & Software, Enterprise Desktops, Enterprise Laptops, Enterprise Mobile Devices, Enterprise Mobility, IT Infrastructure & Operations, Mobile Operating Systems, Mobile Services, Mobile Software & Platforms, Telecommunications Services

Research Focus

Benjamin serves Infrastructure & Operations professionals. He is a leading expert on business-class PCs and desktop operating systems and also researches business-class mobile devices, mobile operating systems, and mobile device management solutions. Benjamin helps Forrester clients develop and improve their strategy around client hardware and client operating systems.

In his research, Benjamin covers infrastructure-related topics such as RFP best practices when purchasing client hardware, and operations-related topics such as when, why, and how businesses should migrate client operating systems. He writes about the state of the North American and European enterprise and SMB PC; business-class desktop, laptop, and mobile device hardware; desktop and mobile operating systems; and mobile device management.

Benjamin's research and analysis have been widely cited in the press, including business media outlets such as The Associated Press, Bloomberg, The New York Times, USA Today, and The Wall Street Journal and industry media outlets such as Computerworld, eWeek, InformationWeek, InfoWorld, and NetworkWorld.

Previous Work Experience

In his previous position, Benjamin served as a researcher at Forrester. In that role, he interviewed hundreds of executives and technology decision-makers on topics such as communications, networking equipment, security products, PC hardware, mobile device hardware, and enterprise and SMB IT best practices.

Education

Benjamin graduated from Brandeis University, with a degree in computer science, Internet studies, and anthropology.

Latest Research

Planned Research

TechRadar For IO Professionals_Client Virtualization, Q4 2010 November 2010
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Best Practices For Building A BYOC Program For Your Empowered Employees October 2010
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The Role Of Cloud Computing In Shaping The Empowered Enterprise November 2010
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The ROI Of Windows 7 November 2010
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How To Segment Your Desktops And Devices In An Empowered World December 2010
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Benjamin Gray serves Infrastructure & Operations professionals.

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Recent Media Citations
CIO, “Windows 7 Rollout Lessons Learned By Early Adopters,” February 9, 2010
Network World, "Corporate Users Seek Move To Windows 7, But Planning Incomplete," October 22, 2009
The Guardian (UK), "Who Needs New Windows?," October 21, 2009
CIO, "Five Reasons Windows XP Has About A Year To Live," October 20, 2009
Fortune, "Windows 7, Like It Or Not," October 16, 2009
eWeek, "Unisys Offers Cloud-Based Services To Manage Mobile Devices," September 30, 2009