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For Sourcing & Vendor Management Professionals

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December 2, 2009

Sourcing Professionals Need To Understand The Changing Requirements Of Users

an introduction by Christine Ferrusi Ross

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Executive Summary

Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009 provides insights into how workers spend their time with computers and smartphones, as well as key productivity and collaboration tools. Understanding which devices and applications people at your company are using — as well as the frequency and manner in which they are used — is invaluable to sourcing when planning IT purchases and driving contract negotiations.

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