Social networking sites like MySpace and Facebook, as well as video sites like YouTube and DailyMotion, allow users to engage with each other and share content. Marketers are working to leverage these sites as they grow more popular in Europe, and to engage users with their brands.
TABLE OF CONTENTS
Executive Summary
Social Marketers Focus on Engaging Users, but Fail to Measure Their Efforts
As Marketers Increase Their Engagement Efforts, Measurement and Reach Will Remain Problematic
Marketers and Agencies Must Combine Technology-Based and Survey-Based Measurement to Understand User Engagement
Case Studies
Report Methodology
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