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April 19, 2010 CIOs: Foster Software Innovation To Drive Business SuccessBest Practices In Software Innovationan introduction by Bobby Cameron
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Executive Summary
As the tech sector recovers faster than the overall economy through 2010, software is playing a key part in more and more products and services across many kinds of firms — not just technology vendors. CIOs should recognize that software innovation is increasingly important to business success because of its vital role in various aspects of the business, from interacting with customers online to connecting mobile customers to the business and improving point-of-sale experiences. Forrester has developed a software innovation practice framework to guide your organizational, cultural, and staffing practices to improve your organization's software innovation.
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