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For Application Development & Delivery Professionals

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August 11, 2010

Align BAs And Quality Assurance Professionals To Drive Higher Quality — And Happier Customers

by Mary Gerush, Margo Visitacion

with Phil Murphy, David D'Silva, Adam Knoll

Average:
(3 ratings)

This is an excerpt

Executive Summary

The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes. Organizations are recognizing that quality software has to meet customer expectations and be testable and supportable in production environments. Success in that endeavor requires accurate, understandable requirements and an end-to-end approach to quality assurance (QA). To improve their success rates, companies are beginning to close the gap between business analysts (BAs) and quality assurance analysts by having them work in close alignment, leveraging their unique and complementary skills and focusing on building high-quality applications that deliver business value.

TABLE OF CONTENTS

  • Software Delivery Is Increasingly Complex, And Failure Is Not An Option
  • Successful App Dev Shops Are Looking At Quality More Holistically
  • A BA-QA Alliance Is A Powerful Weapon In Your War Against Poor Quality
  • Three Steps To Improve Software Quality Through BA-QA Alignment

RECOMMENDATIONS

  • Align Your BA And QA Pros To Leverage Powerful Synergies
  • Related Research Documents

This is an excerpt

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